Being a small business, I appreciate your orders and we will try to ship everything as soon as possible, however if any of the items are Sold Out, it means we are in process of crafting your item(s), it may take between 1 - 3 weeks for the shipping once confirmed and order is placed.
WHAT ARE THE SHIPPING TIMELINES?
All items in my shop are available single piece and can be made more if ordered. It takes 1-3 business days for the items that are available. Please consider below timelines specially for larger orders or if jewelry are to be made specially for the orders or any back orders.
WHEN WILL MY BACKORDER ITEM GET SHIPPED?
As soon as I finish crafting your order and generate shipping label, you will get an email letting you know your item was shipped.
HOW WILL I KNOW IF MY ORDER HAS BEEN SHIPPED?
As soon as your order leaves our warehouse, our system automatically sends you a shipping confirmation email with your USPS tracking number. Click on the tracking number and you can access to-the-minute location information. Below are some of the terms that you might be familiar with:
WHAT DO I DO IF I DO NOT SEE ANY ACTIVITY?
If there is no activity for more than 3 days and it is not a special order or back order item, we can help. Please do not hesitate to contact us via messenger. If your package has been damaged or lost by USPS it takes up to 8-10 business before we can re-ship your order or give you full credit.
I PUT THE WRONG SHIPPING ADDRESS, OR MADE A MISTAKE ON MY ORDER, CAN YOU CHANGE IT?
If you receive an order confirmation email and notice a mistake with the order, please eMail firstname.lastname@example.org or contact us via Messenger. If it’s after business hours, leave us a clear and detailed message with your name, phone number, and your order number (if available).