With a Receipt:
If your Quisejewels.com purchase does not meet your satisfaction, you may return it within 7 days of purchase. To return an item, the item must be new, unused and in its original packaging. Please follow steps below to return the item by mail:
Without a Receipt:
If you would like to return an item but do not have the receipt (packing slip or confirmation email), you will be required to present a valid photo ID (Acceptable forms of ID include U.S., Canada or Mexico Driver's License, U.S. state-issued ID, Canadian Provincial ID, Passport or U.S. Military ID). QuiseJewels will make every attempt to assist. The item value will be verified and retained by the QuiseJewels team member.
The appropriate tax amount by item will be included with your refund. Original shipping and handling fees (if applicable) may be deducted from the value of your refund unless the return is a result of our error. Refunds will be issued in the same form as payment originally used for purchase except as specified below:
At this time we do not offer exchanges. If you would like to exchange a product, please return it using our returns process and then place a new order.